The rise in global crises presents a significant challenge to the travel industry, particularly in some emerging destinations. So how can companies respond to natural and political disasters while working alongside governments to provide efficient responses that protect people and businesses? This panel session will look at the role of hotels and DMCs as well as what you need to do from an insurance perspective: from having the right coverage to working with appropriate organisations. You’ll leave with a fuller understanding of the value of preparation, relationships and how to cultivate those relationships so that your people are ready, aware and available to act when needed.