FAQs

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How do I book for PURE 2024? A. Please register your interest in attending PURE by heading to the “Apply to Attend” page and filling in the relevant form.
When will PURE 2024 take place? A. The dates for PURE 2024 are Monday 9 September to Thursday 12 September. Meetings begin on Tuesday and Open House – our inspiring thought leadership festival – is on Monday. If you are attending our Community Project on Sunday 8 we recommend arriving in Morocco on Saturday 7 September. Find the key dates for PURE here, and read the full agenda here.
Can you help with exhibitor accommodation? A. PURE and our partners at Travel Link have secured preferential rates with a range of hotels in Marrakech, which you can view here. However, the Travel Link team handles all bookings directly. Please contact Nabila at Travel Link with any queries. These rooms are limited, so the sooner you organise accommodation, the better.
I’m a buyer. How do you arrange hosted accomodation for me? A. This exclusive option is included in your price for attending PURE. One of our premier hospitality partners will host you for four nights from Monday 9 – Thursday 12 September, checking you out on the 13th. If you choose to take hosted accommodation, we’ll notify you (roughly six weeks before the show) which hotel you’ll be staying in. That means we can’t take any preferences. Also, once your hotel is confirmed, we can’t change it. However, If you’d prefer to stay elsewhere, you can opt out of hosted accommodation by 28 June 2024 and arrange your own. Cancelling your hosted accommodation after allocation will incur cancellation fees.
Will there be transfers at all times? When do transfers start? A. We offer transfers between Marrakech Menara (RAK) airport and hosting hotels, as well as PURE venues throughout the show. However, we can’t provide transfers outside of the show dates or between non-hosting hotels. For more information on the hotels included and timings, refer to the transfers page here.
What are the PURE parties and is there a dress code? A. We’re sure you’ve already heard about our PURE parties, but if you haven’t then you can find more information on them here. You can also see the different dress codes for each party too, helping you with some wardrobe inspiration.
Is there a free night? A. Yes, there is a free night on Wednesday 11 September. Try not to overdo it, though . . . A reasonably early night keeps you fresh and sharp for the busy meetings ahead, as well as providing rest between our legendary PURE Parties.
Can I arrange gatherings on the free night? A. We’re happy for exhibitors to host small private events of up to 40 buyers at most, providing there is no conflict with the official PURE programme.
How can I help Morocco after last year’s earthquake? A. When exhibitors book for PURE 2024, an optional donation amount will automatically be included to support our charity partner Education For All (EFA) and portion of the Buyer Community Fee also goes straight to EFA, helping girls and young women finish their education in Morocco. We also encourage our community to promote Moroccan tourism, spreading the word that many parts of this beautiful country remain unaffected and ready to welcome visitors.
Where and when can I pick up my badge? A. We’ll have it ready for you on Monday 9 September, the first day of PURE – or alternatively on Tuesday 10 September. View our check in and security page to see where you can pick it up.
What happens if I didn’t complete my appointment preferences before the deadline? A. This will give you a less desirable diary, which means you might get less out of the event overall. It may also leave gaps in your agenda. You’ll still have the opportunity to fill those gaps before PURE begins, but spaces will be very limited.
Can I miss some of my scheduled appointments at the show? A. We record and monitor all missed appointments, which may carry a £200 arrangement fee. Additionally missing slots may mean you aren’t invited to future This is Beyond shows.
What do I need to consider for the Community Project? A. You can read more about our community project here. The community project hike is scheduled for Sunday 8 September. Joining us? Bring comfortable clothes and a water bottle, and be prepared to spend time outside in the heat. We also highly recommend arriving a day or two before, so you’re ready on time. Please note that buyer-hosted accommodation doesn’t cover this date. You must arrange your own separate accommodation.
What is the Innovation Lab? A. You can find details on the Innovation Lab here.
What is Open House and is it compulsory to attend? A. You can find information about Open House here. Essentially, it is our thought leadership festival that kickstarts PURE every year. All PUREists are expected to attend Open House. You don’t want to miss it anyway; there’ll be a huge helping of lessons and stories from the very edge of experiential travel.
What are the PURE Awards? A. You can find information about the PURE Awards here. Think you meet the criteria as a buyer or exhibitor? We’d love to see your application when they open – watch this space!
I’m an exhibitor and would like to offer Pre & Post Tours this year. How do I submit one? A. Please submit your application through the link here. We’ll review Pre & Post Tour applications separately from your exhibitor form. So, even if you’re confirmed for PURE, we still have to select the best, most exciting tours to schedule and promote. Successful applicants will be featured on our website.
How can buyers attend Pre & Post Tours? A. Our 2024 Pre & Post Tours are now live. Check your inbox for the exclusive link to book them. These will be arranged with the suppliers directly on a first-come, first-serve basis.
Can you help with stand graphics? A. For anything related to your stand graphics, please contact Simon or Erwan, our stand partners at Beyond Exhibit. If you booked banner graphics for our 2023 show, they have been stored and will be re-installed for PURE 2024. Please contact Erwan at Beyond Exhibit to check what graphics you had for PURE 2023.
Can I take a look at my stand before PURE begins? A. Yes, of course. Just head to the Show Hub and take a look at the Agenda page to see when.
Is it possible to update our exhibitor list photo? Also, can you provide details about other advertising options currently available? A. Absolutely, we can change your exhibitor list photo. Choose an image that you feel better represents your brand or travel offering. However, for the sake of consistency, please note that we can’t accept any images with people in them. The dimensions should be 280mm x 210mm. Just send your preferred image to [email protected], and we’ll update it for you. Interested in learning more about our other advertising packages? Email the PURE Team, and we’ll send you a deck explaining every additional option.
What is the appointments process? A. Everything you need to know is here, including important dates and deadlines. Please share your preferences on time during Phase 2 so we can build the best diary for you. We match buyer and exhibitor preferences for a schedule that works for everyone.
How do you communicate with confirmed delegates? A. As we build up towards PURE, we’ll regularly update the Show Hub, but also send you regular emails about dates, appointments and other information. Be sure to check your spam folder in case you miss anything!

FAQs

Can't find the answer you're looking for? Our team are happy to help. Just email us at [email protected] and we'll get back to you shortly.

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